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United States
Jurisdiction
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Legal
LAST UPDATED: September 22, 2025
Licenses and Disclosures
Bullish US Operations LLC (“BUSO”) is licensed in the following US jurisdictions:
Jurisdiction
Licenses
State Agency
Arizona
Money Transmitter License
(MT-2007877)
(MT-2007877)
Arizona Department of Financial Institutions 100 North 15th Avenue, Suite 261 Phoenix, AZ, 85007
Arkansas
Money Transmitter License
(2383000)
(2383000)
Arkansas Securities Department #1 Commerce Way, Suite 402 Little Rock, Arkansas 72202
Delaware
Check Seller and Money Transmitter License
(042145)
(042145)
Office of the State Bank Commissioner 1110 Forrest Avenue Dover Dover, DE 19904
District of Columbia
Money Transmitter License
(MTR2383000)
(MTR2383000)
DISB1050
First Street NE, 801 Washington, DC 20002
First Street NE, 801 Washington, DC 20002
Florida
Money Transmitter License
(FT230000488)
(FT230000488)
Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399
New Hampshire
New Hampshire Money Transmitter License, 2383000MT
New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301
New Mexico
Money Transmission License
New Mexico Financial Institutions Division Money Services Business Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Santa Fe, NM 87505
New York
New York Money Transmitter License, MT 105251.New York Virtual Currency Business Activity Company License, 0000046
New York Department of Financial Services 1 State Street New York, NY 10004-1511
Puerto Rico
Puerto Rico Money Transmitter License, TM-0212
Office of the Commissioner of Financial Institutions 1492 Ponce de León Avenue, Suite 600 Centro Europa Building San Juan, PR 00907
West Virginia
Money Transmitter
(WVMT-2383000)
(WVMT-2383000)
West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302
Other Operating Jurisdictions
In the following states and territories, a specific license is not required for Bullish US Operations LLC (“BUSO”) to offer its services. While we are not licensed by a state agency in these jurisdictions, we are still committed to serving our customers. If you have a complaint, please first contact BUSO directly using the information at the top of this page.
If you have an unresolved issue, you can file a complaint with the state’s general consumer protection agency, which is typically the State Attorney General’s Office.
- California
- Colorado
- Hawaii
- Indiana
- Michigan
- Missouri
- Montana
- Utah
- Virginia
- Wyoming
If you have a complaint about BUSO, the following information is available:
Jurisdiction
Complaints Handling and Disclosures
Arizona
If you have a complaint, please contact Bullish US Operations LLC at (855) 857-2855 If you still have an unresolved complaint regarding Bullish US Operations LLC money transmission activity, you may submit an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page: https://difi.az.gov/complaint
AZ e-Licensing Portal for filing a complaint:
https://elicense.az.gov/ARDC_FileComplaint AZ Financial Institutions Division: (602) 771-2800 or (800) 544-0708
AZ e-Licensing Portal for filing a complaint:
https://elicense.az.gov/ARDC_FileComplaint AZ Financial Institutions Division: (602) 771-2800 or (800) 544-0708
Arkansas
If you have a complaint, please contact Bullish US Operations LLC at (855) 857-2855. If you still have an unresolved complaint regarding Bullish US Operations LLC money transmission activity, you may submit a complaint form at https://securities.arkansas.gov/file-a-complaint-2/ and email to ASDInfo@securities.arkansas.gov or by mail to 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 PHONE: (501) 324-9260/ FAX (501) 324-9268
Delaware
If you have a complaint, please contact Bullish US Operations LLC at (855) 857-2855 If you still have an unresolved complaint regarding Bullish US Operations LLC money transmission activity, you may telephone the compliance staff by calling (302) 739-4235 or (302) 577-6722 from 8:00 am to 4:30 pm, Monday through Friday. Calls placed outside business hours can be recorded in voice mail. Many concerns can be addressed over the telephone, but complaints requiring investigation must be submitted in writing to:
1110 Forrest Avenue
Dover, DE 19904
Attention: Compliance.
Written complaints can also be faxed to (302) 739-2356, or electronically mailed over the internet to bankcommissioner@delaware.gov.
For your convenience, you may print our complaint form (requires adobe reader from adobe.com) and forward to our office.
1110 Forrest Avenue
Dover, DE 19904
Attention: Compliance.
Written complaints can also be faxed to (302) 739-2356, or electronically mailed over the internet to bankcommissioner@delaware.gov.
For your convenience, you may print our complaint form (requires adobe reader from adobe.com) and forward to our office.
District of Columbia
If you have a complaint, please contact Bullish US Operations LLC at (855) 857-2855. If you still have an unresolved complaint regarding Bullish US Operations LLC money transmission activity, you may file it by filling out the complaint form online or complete the PDF version and mail, fax or hand deliver it to the agency.
DISB
1050 First Street NE, 801
Washington, DC 20002
202-727-8000
disb@dc.gov
Mail-in version: File a Complaint Form
Online version File a Complaint Form
DISB
1050 First Street NE, 801
Washington, DC 20002
202-727-8000
disb@dc.gov
Mail-in version: File a Complaint Form
Online version File a Complaint Form
Florida
If you have a complaint, please contact Bullish US Operations LLC at (855) 857-2855. If you still have an unresolved complaint regarding Bullish US Operations LLC money transmission activity, you may file it by contacting the Florida Office of Financial Regulation on the Complaint Portal. You will need to register electronically through Online Services. A valid email address is required.
NOTE: Consumers are encouraged to file their complaints online. If you are unable to file online, please download and mail a completed paper form. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the Office. Instead, contact this office by phone or in writing. Communications with this office, regardless of the form or means of transmission, are subject to disclosure under Florida’s public records law.
Florida Office of Financial Regulation – Consumer Finance
200 E. Gaines Street, Tallahassee, FL
32399-0376
850-487-9687
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Bullish US Operations LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
NOTE: Consumers are encouraged to file their complaints online. If you are unable to file online, please download and mail a completed paper form. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the Office. Instead, contact this office by phone or in writing. Communications with this office, regardless of the form or means of transmission, are subject to disclosure under Florida’s public records law.
Florida Office of Financial Regulation – Consumer Finance
200 E. Gaines Street, Tallahassee, FL
32399-0376
850-487-9687
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Bullish US Operations LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
New Hampshire
To file a complaint about a money transmitter in New Hampshire, you should contact the New Hampshire Banking Department by submitting a written complaint through their website, which can be found on nh.gov. Be sure to include the name of the institution, transaction details, pertinent documents, and the specific relief you are seeking in your complaint.
New Mexico
If you have any unresolved complaint regarding the Bullish US Operation LLC’s regulated activity, please direct your complaint to New Mexico Financial Institutions Division
tel: (505) 476-4885.
tel: (505) 476-4885.
New York
Please note the following disclosures associated with virtual currency:
– Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
– Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.
– Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
– Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
– The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.
– There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.
– The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.
– The nature of virtual currency may lead to an increased risk of fraud or cyber attack.
– The nature of virtual currency means that any technological difficulties experienced by BUSO may prevent the access or use of a’ customer’s virtual currency.
– Any bond or trust account maintained by BUSO for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
You can direct your complaint to the New York State Department of Financial Services at: Online: https://www.dfs.ny.gov/complaint DFS consumer complaints email: consumers@dfs.ny.gov Toll Free: 800-342-3736 Fax: 212-480-6282 Paper complaint forms can be mailed to the Department of Financial Services, Consumer Assistance Unit, 1 State Street, New York, NY 10004 or to the Department of Financial Services, Consumer Assistance Unit, 1 Commerce Plaza, Albany, NY 12257.
– Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
– Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.
– Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
– Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
– The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.
– There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.
– The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.
– The nature of virtual currency may lead to an increased risk of fraud or cyber attack.
– The nature of virtual currency means that any technological difficulties experienced by BUSO may prevent the access or use of a’ customer’s virtual currency.
– Any bond or trust account maintained by BUSO for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
You can direct your complaint to the New York State Department of Financial Services at: Online: https://www.dfs.ny.gov/complaint DFS consumer complaints email: consumers@dfs.ny.gov Toll Free: 800-342-3736 Fax: 212-480-6282 Paper complaint forms can be mailed to the Department of Financial Services, Consumer Assistance Unit, 1 State Street, New York, NY 10004 or to the Department of Financial Services, Consumer Assistance Unit, 1 Commerce Plaza, Albany, NY 12257.
Puerto Rico
To file a complaint regarding a money transmitter in Puerto Rico, you should contact the Office of the Commissioner of Financial Institutions (OCFI), which is responsible for supervising the financial industry in Puerto Rico. You can find contact information for their Consumer Affairs division on the official OCFI website. You may need to file an initial complaint with the money transmitter itself before escalating to the regulatory body.
West Virginia
To file a complaint against a money transmitter in West Virginia, you should contact the West Virginia Division of Financial Institutions. You can find information on their website, www.dfi.wv.gov, under the “Consumers” section, and then select “Complaints” to find a form to submit a written complaint with details and supporting documents.
BUSO is licensed to engage in money transmission in select US jurisdictions. Most of BUSO’s money transmission licenses cover US Dollar cash balances and transfers. In some states, money transmission licenses also cover cryptocurrency balances and transfers on the platform. In other states, no money transmission license is required to operate a cryptocurrency business.
BUSO is also registered as a Money Services Business with FinCEN. BUSO is required to comply with many financial services and consumer protection laws, including:
- The Bank Secrecy Act, which requires BUSO to verify customer identities, maintain records of currency transactions for up to 5 years, and report certain transactions
- The USA Patriot Act, which requires BUSO to designate a compliance officer to ensure compliance with all applicable laws, create procedures and controls to ensure compliance, conduct training, and periodically review the compliance program
- Most states’ money transmission laws and corresponding regulations
BUSO’s MSB Number is 31000273618301 and NMLS ID is 2383000. If you have a complaint, please contact Bullish US Operations LLC at 817 Broadway, 6th floor, New York, NY 10003, via email at complaints.us@bullish.com or by phone at (855) 857-2855.
If you still have an unresolved complaint regarding BUSO’s virtual currency activity, you can direct your complaint to New York State Department of Financial Services online at https://www.dfs.ny.gov/complaint, via email at consumers@dfs.ny.gov, or by telephone at (800) 342-3736. A complaint can also be mailed to the New York State Department of Financial Services’ Consumer Assistance Unit at 1 State Street, New York, NY 10004, or at 1 Commerce Plaza, Albany, NY 12257.
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